Try It Pass
IMVU can at time be very glitchy - sometimes those glitches occur because of the overall
system, at other times its because of a product itself. While it does make your
shopping take longer, it is always wise to put your " Try It Pass " to work
for you. Before you ever purchase any item - try it on. While you are trying
on the product, look for any glitches, check out your other inventory products
to discover what will work with it and won't. More importantly, use your " Try
It Pass " to make sure that you are happy with the product prior to spending
your credits on it.
While I do my best to fully describe my items, list the known issues with the product,
and inform my customers of every detail I can think of - words do not always
capture a complete details of a product. Also, I do not test my products with
every single item available on IMVU so I have no way of knowing whether or not
a hair will cause a nose ring to disappear for example. It is up to you to try
out the product, and see what happens - and I highly advise you to do so, not
just with my products - but with every product you are thinking about purchasing
for yourself or anyone else.
Virtual Goods Content Policy
IMVU's
Virtual Goods Content Policy ( Also known as the " VGCP " .) ( Click the
link to view the policy on a new tab/page.) sets defined limits on products
in regards to what is acceptable for General Audience ( " GA " ) and Access
Pass ( " AP " ) content. While I am an adult developer on IMVU - I do not create
Access Pass Only ( " APO " ) products at all. Every one of my products fit within
the realms of the General Audience ( " GA " ) Category of the Virtual Goods
Content Policy ( " VGCP " ). Please keep this in mind while reviewing my products
as well - if you believe that my products meet the Unfit for IMVU ( " UFI "
) Category, or are improperly rated General Audience ( " GA " ) instead of Access
Pass Only ( " APO " ) then you will be 100% wrong.
Product Reviews
If you have decided to purchase one of my products... Thank You for your patronage,
your credits are appreciated and I hope you enjoy using my products here at
IMVU. Please take the time to leave a Review for my product. If you purchased
the item for someone else - please remind them to leave a review. Your reviews
tell me how I'm doing as a developer. While making credit income speaks volumes
- customer satisfaction speaks louder than an entire encyclopedia. If you enjoy
the product, let me know. If you find that you don't enjoy it as much as you
thought you would - feel free to offer up constructive criticism and suggestions
on what you'd like to see done differently with the product. While I'm not actively
developing at IMVU anymore - I will consider releasing a newer version with
updates if they are in demand ( and possible... ).
Product Issues
If you purchase one of my products and discover an issue that I have not posted on
the product page - please drop me a note on my IMVU Home Page. I will check
out the issue, see if I can fix the problem, or discover a work around. If the
issue itself is in the mesh that I derived from - I'll see what the mesher can
do about the issue. If it turns out to be something that nothing can be done
about - I'll list it in the Known Issues area of the product page. Regardless
- I will reply to your message and keep you posted on what's being done on the
matter. Please do NOT use the Product Review to tirade your product issues -
especially those that are listed in the Known Issues area of the product page.
Now, if I don't do any of the things I've stated here - THEN you have every
right and reason to chew me out and tell others about any inappropriate and
unprofessional actions on my part. Until I do not follow through however, I
ask that you remain respectful.
Refunds
I will not give refunds to customers who make a complaint about a product and expects
a refund when its obvious that they have not been a responsible shopper and
read the product page. You can usually tell who these shoppers are when they
ask for a refund and complain about a known issue that is listed on the product
page ( as all known issues are listed on my product pages when I am aware of
them. ). Again, I highly advise using the Try It Pass as I stated above... please
don't come to me wanting a refund because the product isn't what you believed
it would be. I am quite clear about the product with the massive details that
I list on the product pages - in fact, I take pride in the fact that I'm one
of the honest developers who do so.