NO REFUND! Please try the item before you buy it! No devoluciones! probar el producto hantes de comprarlo.! This chair is animate and also has a several kind of small melodies for your new born or for be relax with your special someone~ The words that you have to write for the sounds are: pavarotti,nina,arrugo,daniela,gato, Las palabras que debe usted poner para que suene la silla son:pavarotti,nina,arrugo,daniela y gato. Thank you for been in my store! Gracias por visitar mi tienda.