If you have a problem locating the product, please select the 'all products' tab and type 'Kira' in to the search bar and the product will appear. This defect is not an issue I can fix as it is a problem with the original product that it was derived from. Depending on which avatar you use it with, the re-size will be different, if you use this product with an 'Navi' avatar, the re-sizer will make your avatar appear taller then if you were to use it with a 'Tiny', 'Regular', or 'Tall' avatar.